Changing perspectives, opening doors to opportunity
Today I had two difficult conversations with two staff members regarding their working relationships. We have progress at last.
Coaching & Mentoring
I am using the coaching skills that we learned much more often, and spending more time listening.
I really enjoy peer-mentoring. I feel my management skills are strengthening.
I am doing a lot more coaching and facilitation instead of giving advice; more helping others to find solutions instead of fixing problems myself.
I have been thinking about how I can make my style of work more ‘enabling’, especially with those underperforming ‘C level’ staff. I don’t want to micro-manage. Our session on ‘Not stealing people’s decisions’ and ‘Defining above and below the waterline mistakes’ has really helped me delegate effectively.
I am leading my team to achieve their results more effectively and to be more capable in negotiating resources and support with senior managers.
I will apply design thinking to my current innovation project and use it for conflict resolution. I will apply it to current issues in the department.
Judging from the enthusiasm of the participants when they arrive at Module 2 and how much they talk about the difference module 1 made to them and their teams, I’d say ‘Yes’ this is making an impact’.
This must be the course my manager did a couple of years ago. Now I understand why he is so good at listening and encouraging the team!
Many participants have shared with me how much Emotional Intelligence, HBDI, and Team Performance has positively impacted their lives. They are now more able to maintain good/high energy at all levels. They all appreciate knowing their colleagues better. The internal network is growing and a sense of greater team spirit is emerging. This closeness with colleagues, in combination with Peer Coaching, is making it possible to support one another and learn from one another.
Participants have mentioned cultural change, especially in terms of exploring others’ perspective and not only sticking to one's own perspective. This shift in perspective relates to how harassment and discrimination can be seen and felt by different people.
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